Last edited by Mooguzil
Monday, August 3, 2020 | History

7 edition of C.H.A.R.M. School found in the catalog.

C.H.A.R.M. School

Lessons in Customer Hostility and Rage Management

by Terry Riley

  • 27 Want to read
  • 5 Currently reading

Published by Applied Psychology Pr .
Written in English

    Subjects:
  • Reference - General,
  • Consumer Behavior - General,
  • Business & Economics,
  • Business/Economics,
  • Business & Economics / Customer Service,
  • Anger,
  • Conflict management,
  • Interpersonal Relations,
  • Interpersonal conflict,
  • Psychological aspects,
  • Psychology

  • The Physical Object
    FormatPaperback
    Number of Pages100
    ID Numbers
    Open LibraryOL9580481M
    ISBN 10096426983X
    ISBN 109780964269835
    OCLC/WorldCa56054887

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C.H.A.R.M. School by Terry Riley Download PDF EPUB FB2

C.H.A.R.M. School book. Read reviews from world’s largest community for readers. Hostile and enraged customers are difficult, dangerous, and a growing pr 5/5(2). C.H.A.R.M.

School equips employees with techniques to anticipate customer hostility, arms them with methods to defuse aggression, and steers them away from dangerous situations. Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone Author: Terry Riley.

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Terry Riley has 62 books on Goodreads with ratings. Terry Riley’s most popular book is I, Houdini. Buy C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management by Terry Riley (ISBN: ) from C.H.A.R.M. School book Book Store. Author: Terry Riley. Book. C H U T H Y a S a R C a S M.

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